Frequently Asked Questions
Everything you need to know about your Prepared Hero apparel.
What is the standard shipping timeframe?
We process orders within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the United States.
How do I determine the right size for me?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against a similar garment you already own for the perfect fit.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Exchanges are free, while returns for a refund incur a small shipping fee.
Are your garments sustainably sourced?
Yes, Prepared Hero is committed to ethical fashion. We partner with manufacturers that prioritize fair labor practices and use eco-friendly materials whenever possible.
How should I care for my Prepared Hero clothing?
To maintain the quality of your items, we recommend machine washing cold with like colors and tumble drying on low. Avoid using bleach or ironing directly on printed designs.
Do you offer international shipping?
Currently, we ship to the United States, Canada, and the United Kingdom. Shipping rates and delivery times for international orders are calculated at checkout.